Watch it work

A scripted demo of the enquiry route.

This is a scripted demonstration with example data, not a live system. The live version is what we install for you.

Example data — simulation No live chat, no real customers, no network calls.
Example data — simulation

Bloom & Stem (example florist)

Website chat · wedding bouquet enquiry

Customer

Hi, I am planning a small wedding in September. Could you do bouquets and two table arrangements?

Automated assistant

Thanks. I can capture the details and ask Bloom & Stem to come back to you. What date and venue should they check?

Customer

14 September, near Bury St Edmunds. We probably need bridal flowers, two bridesmaid bouquets and a simple top table.

Automated assistant

I can pass that on, but I will not invent a wedding price here. Someone will confirm options and pricing after checking the date. Why it does this

System log

Enquiry logged with wedding date, location, items requested and source: website chat.

Owner alert

New wedding enquiry sent to owner with customer summary and suggested next action.

Automated assistant

Thanks. The florist has the details and will come back to you. You will also receive a short acknowledgement now.

Example data — simulation

What the owner sees

A dashboard view, not a lost message.

How the guardrails work
Example data — simulation
New1
Awaiting reply3
Follow-ups due2
At-risk1
Example data — simulation

Today's enquiries

  1. NEW Wedding flowers, 14 September Website chat · needs price/date check
  2. Funeral tribute enquiry Phone · acknowledged
  3. Birthday delivery question Website form · replied
Example data — simulation

Owner alert

New wedding enquiry from website chat. Date: 14 September. Customer asked for bouquets and table flowers. Price not quoted; please confirm availability and options.

Example data — simulation

Customer acknowledgement

Thanks for your wedding flower enquiry. Bloom & Stem has your details and will come back to confirm availability and options.

Put it in context

Now check what this could mean for your own business.

The demo shows the route. The tools help you put numbers and risk around your current process.

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