Services

Practical ways to get work moving.

Start free, book a small working session, scope a fixed-price build, or keep installed systems running with a monthly care plan.

01 First step

Practical Automation Review.

A fixed-price review of your workflows, admin points and follow-up process, with plain-English recommendations and implementation options.

£195–£495

Review fee credited against implementation if you proceed with a build.

What you get

  • 45-60 minute discovery session.
  • A simple process map of the current workflow.
  • Pain-point summary and quick-win recommendations.
  • Risk and data considerations.
  • Fixed-price implementation options.
Book a review See pricing Browse automation examples Check automation readiness Estimate missed-enquiry value

02 Working session

AI Working Session.

A practical 90-minute one-to-one session at your desk in Suffolk, using AI tools around real work rather than generic prompts.

£149 flat

Travel included across Suffolk. Includes ChatGPT, Claude and Copilot where useful.

What you get

  • 2-3 real tasks worked through together.
  • A personalised instruction set for your work.
  • Practical setup around the tools you already use.
  • A short one-page guide to keep.
  • Plain advice on what not to use AI for.
Book a working session See pricing

03 Enquiries

PracticalFlow Enquiry System.

A starter enquiry and follow-up system for service businesses that need to respond quickly, qualify work and keep track of next steps.

£1,500–£3,000 starter build

Monthly Care Plans are available from £99/mo for systems PracticalOps has installed.

What it helps with

  • Capture enquiries from a form, email or agreed intake route.
  • Qualify the need and collect the right details first time.
  • Respond fast with consistent follow-up steps.
  • Keep a simple tracker of enquiries, actions and status.
  • Reduce repeated admin and missed opportunities.
Ask about PracticalFlow See build pricing Compare Care Plans Check lead-capture risk

04 Microsoft 365

Microsoft 365 & Copilot Workflow Support.

Practical support for teams that already use Microsoft 365 but need clearer processes, better governance and useful automation.

£500–£1,500 workshop

£2,000-£7,500 implementation, with optional retainer support.

What it can include

  • Better ways of working across Teams, SharePoint and Planner.
  • Forms and Power Automate workflows for repeatable processes.
  • Copilot readiness and practical use-case planning.
  • Reporting, visibility and simple governance.
  • Implementation support that fits the way your business works.
Discuss Microsoft 365 support See pricing

05 Team workshop

AI at Work team workshop.

A hands-on half-day session for teams that want useful AI habits, clear ground rules and examples from their own work.

from £750 half-day

Designed for practical team adoption, not a lecture.

What it can include

  • Practical demonstrations using real business tasks.
  • Safe-use ground rules for staff.
  • A simple AI usage policy template.
  • Team exercises around drafting, summarising and process support.
  • Next-step recommendations for Microsoft 365 or workflow automation.
Ask about a workshop See pricing

06 Run

Monthly Care Plans.

Monthly cover for systems PracticalOps has installed: monitoring, fixes and a plain-English allowance of small changes.

£99 / £299 / £599 per month

Monthly plans cancel with a month's notice.

What is covered

  • Essentials: 1 installed system, 1 change/mo, 2-working-day response.
  • Standard: up to 3 systems or workflows, 3 changes/mo, next working day.
  • Growth: up to 6 systems or workflows, 6 changes/mo, same working day.
  • Quarterly improvement review included on Growth.
  • You own everything PracticalOps builds.
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Sector workflows

Common places to start.

TRADES

Missed-call follow-up

Capture out-of-hours jobs, quote details and callback tasks.

Automation for trades

CLINICS

Appointment admin

Route changes, cancellations and handovers without giving advice.

Automation for clinics

Common questions

Before you get in touch.

How do we start working together?

Every engagement starts with a fixed-price Practical Automation Review: a short discovery session, a simple map of your current process, and plain-English recommendations. If you go ahead with a build, the review fee is credited against it.

What will it cost?

Free tools and a free 20-minute fit call are available first. AI Working Sessions are £149. Reviews are £195–£495. PracticalFlow builds are £1,500–£3,000. Microsoft 365 and Copilot work ranges from a £500 workshop to a £7,500 implementation. AI at Work workshops start from £750, and Care Plans are £99, £299 or £599 per month. You always get a fixed price before any work begins.

Do I need to know anything about AI?

No. The point isn't AI for its own sake — it's a more reliable way of working. Recommendations come in plain English, and you decide what is worth doing.

Will this work with the tools we already use?

Usually, yes. PracticalOps works with Microsoft 365 — Teams, SharePoint, Power Automate and Forms — and common business tools, fitting automation around your existing process rather than replacing everything.

Is my data safe?

Data handling and access are considered as part of every review, and any system is built with sensible controls and clear ownership of your data. The Trust & control page explains how PracticalOps assistants are kept governed.

Do you only work in Suffolk?

PracticalOps is based in Suffolk and works with businesses across the UK, remotely and on-site where it helps.

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